IT Help Desk Support

Sturgeon Bay, WI 54235

Post Date: 08/03/2018 Job ID: 47226 Industry: I.T. Pay Rate: $45760.00/year
JOB TITLE: IT Help Desk Support

Superior Resource Group, LLC is looking for an IT Help Desk Support person for one of our clients. The position is DIRECT. A successful IT System Technician will be responsible for maintaining the functionality of all computer workstations, mobile devices and associated user software within the office building and for field crews. The IT System Technician must have a working knowledge of the configuration and maintenance of computer hardware from PCs and phones to time clocks, as well as basic user software. As one of only a few IT staff members on the team, you ll need to wear lots of hats and work in many various environments and situations. A love for delving into challenging problems and creating working solutions is a must, as troubleshooting is a large part of any IT department.

General Responsibilities:
  • Offer daily operations and systems support to users both in-house and in the field
  • Administer desktop computers, phones, smartphones, various software programs/deployment, updates and patches
  • Ensure proper system and software installation & integration
  • Work with outside companies/support personnel as needed
  • Continue to further knowledge base through study and various forms of education
  • Travel as needed to satellite facilities


  • Ability to work independently and manage multiple projects at once
  • Organizational skills to manage licensing and hardware information
  • Meet deadlines and manage stress effectively in high-pressure situations
  • Strong sense of discretion and confidentiality
  • Experience with Windows 7 and 10, IOS, Microsoft Office programs & legacy systems such as Unix would be great
  • Comfort level in teaching other users in many areas of technology and various software platforms
  • Go Getter Positive Attitude a must

Superior Resource Group s client appreciates hard work and offers a complete and competitive benefit package appropriate for professional people.

OR EMAIL YOUR RESUME TO: [email protected]

Superior Resource Group, has been finding good jobs for engineering and technical candidates, for over 3 decades! We are a premier service provider that appreciates the people who choose to work " through us". We attract top notch candidates by offering favorable employment experiences.

Super Resource Group is a drug free company. Superior Resource Group is an EOE AA/M/F/V/D .

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